Booked viewing and got confirmation with 2 week notic for the viewing date. Got confirmation call the morning of the viewing. We are moving regions so it's 4 hours away. 1 hour before the viewing we receive a phone call saying the viewing is cancelled as they don't have the keys from the vendors. After a few disgruntled emails and phone calls, we get told they now have access to the keys and the viewing can go ahead. The person showing us did not know anything about the property and kept responding "I only work Saturdays I dont know/ I am not sure" Although we liked the property, we will not be making an offer or proceeding. Now it makes sense why the property has been on the market for a year. I dealt with many many estate agents across the country. Never this unprofessional. This is a different standard of low.