"This is owned by DIGNITY. We were charged over £5,500 for a funeral .We had the same type of funeral in London for under £4000(3 months earlier). Even when we went to the Chapel of rest our mum was not there and we had to wait for over an hour until they could get her from London to Ickenham (we had arranged this by phone 3 days earlier!!) We gave two stars as the funeral went well and Karen at Henry Paul did her best.We were rushed into using an undertaker and if we had more time would have gone to a family business. Please take this on board and if you see DIGNITY you are going to be charged over £3000, for looking after body £1000, plus undertaker£720, and then £1700 for THERE charges + all the extras!! 3rd party charges."