Every transaction has been swift and almost "Microsoft for dummies" easy. Any issues or questions are immediately and kindly dealt with by the knowledgeable staff. Despite the sporadic small orders I make, every single seed has germinated and usually within 3 days! If you want to try your hand at growing there's nowhere better to shop. I can honestly say I have no complaints save 1, and that is only that I see on every page ads including the tagline for gifts and xtra seeds in every order only I have not received any. It is a minor annoyance though and should not deter anyone from partaking in their vast selection of strains.