Worst customer service I have ever dealt with. Ordered in April, emailed the support email in May, was told slow delivery due to Covid and to please wait ten more days. Understandable, waited ten days then emailed again. Was told orders from March were just arriving. Waited a month, emailed and was told they reshipped it. Waited a month, neither shipment arrived. Emailed, was given the exact (same punctuation errors) same copy pasted message saying wait ten day, asked for invoice proof it was coming, customer service said “ we guarantee it’s coming”. I stated I need proof it has shipping or I request a refund. They said no refund until they get the returned order. I type out a paragraph basically saying meet me half way as I’m the only one trying to solve this. Response was “wait 15 day”. Absolutely ridiculous. I saved all the emails. Over 3 1/2 months later, and still nothing.