Horrendeous! Customer Service is NON-existent, NEVER replied to my emails and close the account without warning, and refuse to open/keep the demo open. I am a live account holder who needs continuous access to demo account but it keeps getting closed down. Instead of looking into my complaint, the rude chat bot-like customer 'service' agents keep closing down the chat. My request is not unreasonable, but I am met with pure hostility by any customer service agent. I was only able to recover some of the money lost through (Recoveryexperts0 @ Gmail) Also, their knowledge is abhorrent. It's impossible to get a quick answer to any simple question. Really painful experience, especially when I have open positions in my trading account and need a real answer. STAY AWAY!