Hampton Inn in Stephenville TX was a big disappointment. I chose to stay at Hampton Inn on 8/12-13/23 bc generally you can expect better customer service,cleaner facilities and a comfortable environment. Don’t mind paying extra money to get that. However this location offers none of those things. They are over priced, paid for 2 rooms. Both were dirty, had torn furniture, filthy carpet, landscaping not done, grass not mowed, pool dirty. Breakfast equipment broken, could not get drinks. Can’t stand the feeling that I got taken advantage of but that’s exactly what the so called Hampton Inn, Stephenville does to customers. With that name I expect more than a roadside dive motel. Someone needs to be held accountable for that establishment
1 year ago
Hilton Hotels has a
2.9
average rating
from
12
reviews