Didn't get a room key due to an IT error. Instead, you just told a staff your number and after appearing annoyed and making you want, they let you in that room without even checking that you were staying there. Anyone could have entered anyone else's room. Limited my ability to enter and leave. Overall diminished my vacation, but Hilton's only response was to apologize and blame others rather that fixing the problems. They took no responsibility for wrecking my vacation.
10 months ago
Hilton Hotels has a
2.9
average rating
from
12
reviews
