Very bad experience with this company. Quick to take money off me, took 2 days to deliver a faulty model. Bad communication from Hi Spek resulted in me having to take 2 days holiday to wait for collection of the faulty model. Several days later I phoned to chase progress and was informed that nothing would happen until 'engineer had a chance to look at the machine' and Hi Spek were unable to give me a time frame for this exercise. Requested a refund which they applied immediately and bought model elsewhere.