I was very surprised to get an email asking for a review of your product. I never received the product ordered back in November. The order was scheduled to arrive at the end of November. After several emailes, I was told if it didn't arrive by Christmas Eve I would be issued a refund. The product has never arrived. After more emails on December 29th, I was told I would be issued a refund. I still have not received the refund. Instead I received an email asking for a review of a product I have never received. I asked for telephone number to speak with someone from the company and I was told they do not have one and only communicate by email.