My sister and I got each other presents for our birthdays. I got the bangle bracelet, and she got the 3-ring necklace. I wrote a description of the personalization for my sister's necklace when I placed the order. Honeywillow staff figured out that I paid for the wrong item from my description, corrected my order and refunded me before I even woke up the morning after. They were so helpful without me even knowing! The items came promptly and they are so beautiful! More than we ever expected!