I placed two orders for designer jeans in the last 4 weeks, both orders were delivered with the incorrect product size. I have had to return both orders. The first return using royal mail, went through OK. The second return using a Hermes label provided by your customer service, its been a week since I returned the product and I am still waiting to receive the confirmation of receipt from your warehouse and to hear that the refund will be processed. Needless to say that I am very disappointed with the service and surprised you can get this so wrong twice.
4 years ago
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