I ordered a pair of DKNY pyjamas. The top was packed in what looked like a sandwich bag and the state of them was disgusting. I sent them back recorded delivery (which I feel they should have repaid me) with a covering letter about my dismay at a quality retailer. All I got back was an email saying refund for product will be refunded. No apology or anything else and the postage was not refunded. I wont be shopping with them again.
4 years ago
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