Poor really. Ordered and after the immediate confirmation email I heard nothing, not a word. Eventually I chased and asked where my items were. Magically within 24 hours I revived an email from the courier and then a day later the delivery. What would have happened if I didn’t chase. Paying £6 for delivery when spending over £100 is bad enough but to then be ignored till I chase is an insult. The items are perfect and as described. The customer service, delivery and value for money of delivery a disgrace.
4 years ago
House Of Fraser has a
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