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Joanna Gorak
Terrible ( non existing customer service). Order placed confirmed by you - goods not received. Chased you 5 days after placing order as could see from tracking provided by you that my order is stuck in the same place and no moving. I have emailed you (as you do not talk to your customer anymore). Received email with confirmation that order is on its way to me. One hour later contacted your currier hermes-received confirmation that order is on the way to me. Four hours later HOF is cancelling my order ??? No refund received. What's going on HOF? For sure I won't be shopping with you again. Look at your reviews on Trust pilot and learn.
4 years ago
Read House Of Fraser Reviews
House Of Fraser has a 3.0 average rating from 7,515 reviews