I had ordered two separate gift items for my wife and while I had paid for the delivery for a confirmed date, the order never came on time. After the delivery date I chased the HoF for the order update and they realised that the order was never placed but the payment had been confirmed already. Finally they said that one of the orders was not on stock and the other item was then delivered within 3 business days. HoF have been really unhelpful and not upto the expectation at all.
4 years ago
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