I bought trainers from House of Fraser, paid for next day delivery but never received. Hermes couldn’t be bother to deliver the parcel, after couple of days I contact your customer service but didn’t hear anything back but I presume you did contact Hermes as the parcel went back to you and I received email, day later, saying my money will be refund, and they did, but the way everything was handled was very unprofessional.
4 years ago
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