Worst customer services & purchase experience ever. You don’t think to check Trust pilot for a big household british company you’ve grown up with like house of Fraser and trusted in the past. However, still no item over 2 weeks after ordering despite an email stating they had dispatched the item, the courier never received it. After emailing, messaging on social media & via resolver multiple times in the last 10days we have heard nothing in return. Don’t waste your money or time & effort buying from them, it no wonder that they keep going into administration. Customers deserve better.