Absolutely shocking service.
I was sent the wrong item and have attempted to call but either get cut off or it just rings for minutes on end.
As well as that I have sent 2 emails highlighting my issue and all I got back both times was an automated email.
I had to go and buy my niece an alternative present whilst I'm still waiting after a week of trying for a reply.
Please see pictures below of what I ordered (black and pink) and what I was sent (pictures don't do justice to how hideous the skates i was sent actually are)
4 years ago
House Of Fraser has a
3.0
average rating
from
7,515
reviews