I'd incorrectly purchased the wrong size item so had to return to get an exchange. I was shocked that I had to pay for my own return, especially when House of Fraser is such a big establishment. My return/exchange cost me £15 via the post office because it was a coat. I've never had to pay for a return even where the shop is a small boutique. I wont be shopping at House of Fraser again.
4 years ago
House Of Fraser has a
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