I ordered four Christmas decorations. The ordering process was easy and the package arrived quickly. So far so good. However, upon opening the package, I was very disappointed to find that each of the decorations was damaged in some way, with bits broken off or chipped. None of the broken off pieces were contained in the packaging, so the goods must have been sent out already damaged from the warehouse. What happened to your Quality Control, HoF? I've now had the hassle of repacking the items and joining the queue at the post office in order to return them - and pay for postage myself!