I ordered lots of products from House of Fraser however, when I opened one box it was an empty box! This would have been extremely disappointing on Christmas morning. I have tried to email customer service several times - no response. I've tried to call customer services everyday - call just cut off. Today I have had to pay to return the empty box in the hope that someone will either send me another or refund the item. Terrible customer service.
4 years ago
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