I received my order but one of the items (a large scented candle) was damaged. The glass was completed smashed. It was wrapped in bubble wrap but then sent in a plastic bag with the other 2 items which were quite heavy so no wonder it was broken !! I have tried to ring numerous times but keep getting cut off and I have e.mailed them with the required picture of the damaged item 3 times. I have had no response whatsoever so I am extremely disappointed with the service and also not being able to contact them or having no response to my e.mails .
4 years ago
House Of Fraser has a
3.0
average rating
from
7,515
reviews
Related Photos & Videos
