I happy you have received my order but not so happy about having £129+ to pay on my credit card and not received my order nearly 3 weeks later. I have emailed you 1 week ago and not even had a reply. I don’t see why I should have to pay my credit card, or get charged interest, when you have taken money from my card and you haven’t even got the goods. Most companies do not take payment until the goods have been dispatched. I will now have to find some money somewhere to order Xmas presents for my family until you decide to refund my credit card. I really did expect this kind of service from House of Fraser.