!!**Terrible**!! During Black Friday promotion 'get a £20 voucher when you spend £100' House of Fraser (HOF) cancelled completely several orders stating "you have placed a duplicate order....We have cancelled this duplicate order for you" Isn't it for me to cancel an order? Then I ordered a candle and a wallet and got an email stating that the candle is "temporarily out of stock" What a complete waste of time, null and void promotion that was. I doubt with their t&c I will be getting any vouchers back. Don't bother with the Customer Service Team either. It's not fit for purpose. !!**Dire**!!