I have juste received a £290 order in a white plastic bag with no protection (bubble wrap) inside. The plastic bag is damaged in several points. On 11 items I ordered 1 Is missing and 6 are damaged and cannot be offered for Christmas. I am very cross by the lack of care the items were sent. - UGG classic tall box seriously damaged - comptoir de Matilde chocolate broken in several pieces - petit baby dinner set spoon damaged and box damaged - Ted baker travel organiser silver outside damaged - Ted baker A6 notebook 99 multi missing - yes studio mug broken - Petit collage bear activity box seriously damaged I cannot give any of these gifts. Can I have a replacement of these items asap?