Ordered 2 items as they only had 1 of them in store. Did this whilst stood in store to ensure I could get them. Had one cancelled due to being out of stock and so was frustrated the website wasn’t up to date to reflect this. Postage is expensive compared to other retailers and it was annoying I had to pay £5 for an item I could have got in store. I would have rather my whole order be cancelled but hof didn’t give me the option. The despatch emails were also sent once my parcel had already arrived!
4 years ago
House Of Fraser has a
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