Received the wrong item which is a Christmas present. No reply in 5 days to my customer service email and couldn’t get on to webchat to speak to someone. Had to reorder the same item and pay extra £4 shipping (original item was out of stock so had to buy one for a worse value, get less items for the same price.) and shipping takes ages. Should be free delivery I spent over £200!!! Will shop elsewhere next time
4 years ago
House Of Fraser has a
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average rating
from
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