Very good and quick service until the courier got involved, was meant to be delivered 10/12/2020, now the 18/12/2020 and still no updates on when my parcel will be delivered. Items ordered are for a Christmas present so if they ever turn up they will have to be returned as now too late. I have emailed the customer service team to tell them of my issue and the only response I got was them telling me that my item was now with my courier. Not sure why companies still trust Hermes.
4 years ago
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