I ordered 5 items, 3 days later I was emailed to say that 4 of these items were out of stock.
As I had paid £4.99 for delivery, This made the one item left, more expensive than I could have bought it elsewhere. I emailed customer services to cancel the order as I hadn’t had a dispatch email, but was told it had been dispatched and couldn’t be changed. I asked for the postage to be refunded, but was told no - not a good experience.
4 years ago
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