Customer service is non-existent. I placed an order on-line and realised i had ordered incorrectly. There was no way to cancel this order or speak to anyone. Not only did i have to pay for postage to receive the parcel i didn't want, i have to pay for postage to send it back. In the currently climate, to ask people to pay for returns is wrong on every level.
4 years ago
House Of Fraser has a
3.0
average rating
from
7,515
reviews
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