Made an order for an expensive Barbour coat (size 12 ) £200 and when i had checked out and emailed confirmation the size was changed to XS. I emailed customer services immediately and they said there was nothing I could do as it was already being processed
Very disappointed having spent £7 postage for next day delivery and now having to pay £5 to return the coat as it’s too small. I’m £12 out of pocket and still no coat.
4 years ago
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