I placed an order which was delivered minus one item. It had not been charged so I went online to reorder but I was having to pay £4.99 delivery again and my original discount was not applied. I then contacted Customer services who emailed me back and said the item was out of stock. Next day the original arrived together with the one I was told was out of stock. Customer Services just ignore my emails and totally unhelpful. Will never order from House of Fraser again.
4 years ago
House Of Fraser has a
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