Shocking service and I'll never buy online with them again! I ordered black boxers, but they sent me white boxers. They also came in a very tired looking box, so I couldn't have gifted these if I wanted too. The box had previously contained black boxers, but someone had put white in there. You can clearly see the white boxers through the vision panel in the vision panel. I dare not take them out of the box either, in case they had been worn! Now I've got to pay for the return posting and go 4 miles to the nearest post office. Sort out your proceses on returns, and learn the difference between black and white. Never again House of Fraser!