Items were not packaged up suitably for delivery, arrived broken. £4.99 is a lot to pay for delivery, and there is no concession for this regardless of how much you are spending. I understand that during lockdown you can't pick up instore, but it still would have cost this amount. For those of us who remember the good old days when Jenners had a previous owner, you're left feeling quite disappointed by the whole process.
4 years ago
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