I purchased a Barbour coat for my daughter’s birthday, unfortunately it came with a safety tag on, I emailed customer service and finally got a reply after 2 days telling me that I can take it to any shop that sells clothes with my receipt or I can send it back for refund for exchange . No apology at all. It cost me time and petrol to go to different shops, Sone shop don’t even enter me. Extremely bad customer service.
4 years ago
House Of Fraser has a
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