I ordered a Hugo leather jacket which arrived quickly but returned it because sleeves were so long . A week later I receive the jacket back unexpectedly with a letter stating that the item has been returned back to me because it’s tag wasn’t displaying the correct product/line number that HOF use !!! I am absolutely furious after spending money to return the item and the letter insinuating that it was purchased from a different supplier . I am awaiting a response to my email but not sure how this is going to be resolved. HOF has clearly gone down in my estimation. I will not be ordering online from them again !