Very disappointed as ordered coat on line in the sale and had to pay £4.99 delivery to find they had charged me full price. I emailed HOF and explained what had happened and to ask that the difference be refunded on my card (£60). They emailed back to say they couldnt do anything about it and if I wasnt happy to send it back. I now have to pay to return the wool coat and have to pay again to have another one sent which hopefully will be at the advertised sale price.
4 years ago
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