Not purchased anything from House of Fraser since they stole my gift card money a few years back. Decided to give them another go as used to be a loyal customer. Bought 3 items and paid for next day DPD. Got an email the following morning telling me the main item i wanted was now not in stock. To add insult to injury, got another email saying the delivery would not be next day, despite paying a premium for this at checkout. All that was offered was a voucher code for next day delivery next time. Disgusting service. Won't be back.
4 years ago
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