I ordered some jeans (obviously in stock at the time) and added a few others bits to my order since I was buying the jeans. Days later, I received an email telling me the jeans were out of stock. I think that such an established company should be able to monitor their stock properly to avoid this problem - by doing what other companies do and track the number of items to know when something will be out of stock. I am annoyed by this because I wouldn't have bought the other items in my order had I known I wouldn't get the jeans. I've raised this issue with customer support and only received an automated generic email in response.