The package arrived, however the plastic bag had a hole in the back that looked like it had purposely been tampered with. The jewelry was missing, just an empty cardboard envelope, so I had to re order from elsewhere. Over a week later and House of Fraser pretty much accused me of lying. Still no refund. Shocking service from a reputable company which is ok till things go wrong. If there was an option for zero it would be that.
4 years ago
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