When ordering online, particularly for children, you need to order a couple of size options, I discovered on my last purchase that I had to pay for returns. I am/was a frequent shopper but if you do not offer free returns I'll take my business to John Lewis. Such a shame as I love the Biba brand. Plus I'm sick and tired of seeing Sports Direct product on the House of Fraser website - more trainers than shoes?!
4 years ago
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