You have sent me this email saying my opinion of your service matters to you. Well obviously not........I have sent emails to your non existing - customer service department asking them to look into why the four dresses I ordered in my required size 14(L) were selected, packaged and delivered in sizes ranging from 6 to 12. In return, I receive generic emails asking for photographs....too little, to late......they are in the post being returned to you. I haven't heard anything since!! How incompetent can a company be to get it wrong four times....it's not rocket science....pick the right size, check it's the right size, package the right size and send!! If I could give you zero stars in all areas of customer service I would but surprisingly that is not that option. I should have believed all the other reviews on Trustpilot!! You probably won't publish this review, but hey, I feel better for writing it! Enjoy your day!!