Extremely disappointed with their delivery service. Ordered an item and paid extra for next day delivery. Made rearrangements to be at home all day, only to get a text at 5.45pm saying there was a delay and item would be delivered tomorrow. Fair enough, they refunded me the delivery charges but no matter what I suggested, narrowing down a slot, arranging evening delivery which they offer on their website, having it delivered in two days rather than tomorrow, nothing could be guaranteed. Very poor service. I feel let down not because of the delay - we all make mistakes - but because they could not offer me a guaranteed alternative delivery slot. Not today, not tomorrow, not ever. They obviously do not value their customers and therefore shall not have my custom in the future.