Not impressed with this brand anymore, standards as far as the online side has dropped. They send you something different to what you ordered than blame you and says you have to pay for the return. Not impressed that you have to pay £5 for delivery and they use hermes as their courier. Where all other brands offer free delivery over a certain amount I find it odd that they don't. They ended up giving a £20 voucher and by that point I was so fed up and disgusted by them I just accepted it but I will not be using the their online again. I should have read the bad reviews before using them in the first place but lesson learned.
4 years ago
House Of Fraser has a
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