Ordered a pair of sandals. They arrived 3 days early which a pleasant surprise until I opened the box and the wrong sandals were in there. Totally unacceptable that they expect you to return the item being out of Pocket for printing labels and fuel and parking charges to get to the nearest collect point then having to wait up to 14 days for a refund for there incompetence. Especially when you are already stretched to the max with work and personal issues. Which is the reason I ordered online. And certain customer services attitudes are disgraceful saying it was my choice to incur the charges!!! Will never order from here again. And they wonder why company’s like this are failing when they employ idiots to pack the items and for customer services.