Items online are advertised and sold, but then not in stock. I hadn’t received an email to tell me this so was awaiting my order. When I spoke to the live chat customer services, I found the person dealing with the situation rude and provided incorrect information. I have been charged for an item that is out of stock and don’t feel reassured in any way by their customer services. No apology issued either. Would not and will not be shopping here again.
3 years ago
House Of Fraser has a
3.0
average rating
from
7,508
reviews