Ordered next day delivery. Order didn’t arrive. Could only speak to an online robot (there is no contact number). Once I got through to a human online advisor I found them very rude. The order was apparently held up with the couriers. Unfortunately when my order finally arrived I wasn’t home and it got left at my front door (which I hadn’t specified) and must have been stolen. House of Fraser told me to raise with the couriers and wanted nothing to do with it. This order was £250! I can safely say I won’t be shopping with them again.
3 years ago
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