A Bare Minerals makeup girl refused to serve me because she saw the person I was shopping with (My Fiance) and didn't like him because of a past argument they had years prior to my visit to HOF in Birmingham. My partner spotted her before she approached us and asked that he go shop in the mens department to avoid an awkward situation. I have never met her before so I thought that everything will be fine. She refused to serve me even though I have never met her before and I was alone at that time and my fiance had left to shop in the mens dept. I drove 50 miles to this Bare Minerals branch. She came up with the excuse that they had no shade for me. I was still so nice to her and to be fair she was quite calm also and I took out my favorite Lancome foundation and asked her to just color match it and she sent me away to Debenhams because she said she didn't want to serve me. She just really refused to serve me. I was appalled by the unprofessional approach of this makeup assistant and I asked nicely for a manager who can help me out. I just wanted a quick color test- 10 mins max. She awkwardly refused and said Bare Minerals have no shade for you because you are too dark and we dont have testers etc. I dont know how I kept my cool but I did. In the end, I just left with nothing but my fiance treated me to nice things from Lancome and Chanel in Selfridges instead. House of Fraser is just a terrible premium shopping place anyway. Selfridges & Co. and Harvey Nichols are much better.