I bought two Christmas presents on the 30th November 2015 and was given a receipt and a Christmas gift receipt.The presents were for my ageing father inlaw and unfortunatley were not the right size so I travelled 35 miles to get a refund. Even though it was only the 29th December I was told that all I could do was have an exchange or credit note. I pointed out to them I had a Christmas gift receipt but was told that this merely extends the exchange/credit note period. I asked three assistants who told me the same thing. I normally shop at John Lewis or M&S largely due to their no quibble refund policy and will not be making the mistake of shopping at House of Fraser again.