I returned 2 out of 3 items in the same parcel and apparently the warehouse says it received the dress (refunded back to credit card) but never received the shirt! I know that I posted the 2 items as the shirt was too big. So now I am out of pocket and thoroughly annoyed and disappointed. You return things and get proof of postage and then the company says it hasn’t received an item. How is one suppose to prove it. My word against whoever dealt with my return at the warehouse?, where they probably get hundreds of returns a day. I will not be spending my money at HoF. And no one to talk to, simply emails back and forth.